How to get to a strong Employee Value Proposition
An Employee Value Proposition is the core of any employer brand. It is the ultimate promise to the p ...View More
The Trouble with SMART Objectives
SMART (specific, measurable, attractive, realistic, timebound) Objectives do not work in most situat ...View More
Employee Surveys don't work
Classic employee surveys (yearly, asking everything, follow-up etc.) don't work because what's not r ...View More
Don't change Culture by changing the Culture
To change culture you always must start with the structure. Once you change the structure, behaviora ...View More
The real Meaning of Flexible Work Arrangements
Flexibility in the workplace is less about how things really are. It is about who decides upon how t ...View More
KPIs Rule 3. Don't measure what's interesting, measure what's relevant
Only what's relevant really matters. KPIs being interesting only are useless and won't receive serio ...View More
Never mix up Feedback, Judgement and Praise
There are significant differences between Feedback, Judgement and Praise. Once companies diffuse the ...View More
KPIs Rule 5. What does not reflect Customer Value is a kind of Waste
Even though formally being required, reports and KPIs not reflecting customer value tend to be a sor ...View More
Learning in an agile Context
In an agile context, filled with uncertainty, complexity and dynamic learning is equal to work and v ...View More
KPIs Rule 1 & 2. You could measure anything, but you can't
Basically everything in HR could be measured and expressed in terms of KPIs – somehow. In most cases ...View More